Strategy

Price increase timing: when you have left it too late

Gross margin rarely falls in one quarter. It leaks, and by the time the number is bad enough to argue about, the cheap version of the decision is gone.

Key takeaways
  • An index tells you the direction of a commodity, but only your own landed cost against your own net realisation tells you whether you have a pricing problem.
  • A promotion that has run on the same SKU in every month of the year is not a promotion, it is your price, and a list increase on top of it changes nothing.
  • Raising into festive buys volume cover but collides with a channel that has just loaded stock at the old cost, so move before the loading or after it clears.
  • The same total increase taken in steps is a routine commercial action, while taken in one go after years of inaction it becomes an event that needs a business case.

Gross margin does not fall in a single quarter. It leaks. A packaging vendor moves a rate, a freight lane reprices, one input drifts up and nobody flags it because the finished goods cost sheet gets refreshed twice a year. Three quarters later the number is visibly worse and the decision arrives as an emergency instead of a plan.

The question is almost never whether to take a price increase. It is when, and the honest answer is usually earlier than the point at which the erosion became obvious enough to argue about.

Watch your own realisation, not an index

An index tells you the direction of a commodity. It does not tell you what happened to your cost, because you buy on a contract, in a grade, at a volume, with a lead time. Two brands in the same category can see opposite moves in the same quarter for exactly that reason, and both can be right.

The number that should sit in front of you every month is your own landed cost per sellable unit set against your own net realisation per unit on the same SKU. How the cost side is built up is a separate discipline and it is covered on this site. What matters for timing is the trend of the gap rather than its level. A gap that narrows for a second month running is worth raising in a meeting. A gap that has been narrowing since the last time anyone refreshed the cost sheet is a decision you already missed.

List price is not what you are paid

Most brands can quote their MRP and their trade price. Fewer can say what actually landed per unit after trade spend, platform fees, the ad spend that was really a fee in another costume, deductions, and the returns that never came back sellable. That is net realisation, and it is the number a price increase has to move.

Two things go wrong here. The first is that list price and realisation drift apart quietly, so a brand that has not changed its list price in a long time has in fact been cutting it. The second is that when the increase finally happens it is taken on list, the channel absorbs it back into the schemes, realisation barely moves, and the team concludes that pricing does not work in their category.

The discount you keep funding is a price cut

If an offer has run on the same SKU in every month of the year, it is not a promotion. It is your price, and the higher number on the page is decoration. That is a timing signal rather than a promotion design problem, and how deep a promotion should go is treated separately.

The test is easy to run. Take the last twelve months and count how many of them the SKU sat at full price on the shelf that matters most to you. If the answer is small, an increase on list will change nothing until the always-on discount is dealt with first. The sequence is: fix the price you are actually charging, then move the one you publish.

Raising into festive buys cover and collides with the channel

Festive is when volume is available, and volume is cover, because a move taken into rising demand is easier to absorb on a growing base. It is also the period when the channel is most loaded, most price sensitive, and most likely to be working a plan built on your old cost. A distributor who has just taken a large stock position at the old price will read your increase as a claim, and will bill you for it.

So the usable rule is about position, not the date on the calendar. If the channel is about to load, either move before they buy or wait until the loading has cleared. Moving in the middle produces a claims conversation instead of a pricing one. Where those edges sit for your category is a question your own demand calendar answers better than a generic festive rule.

The shock is the size, not the increase

What follows is an invented illustration, and the numbers in it are made up to show the shape rather than drawn from any dataset. A brand that holds price for two years and then moves 12 percent in one go has made the same total move as a brand that took three smaller steps across the same period. The arithmetic is identical. The reception is not.

The first brand has to defend a number, get it through a buyer who has to escalate it, and explain it to a shopper who noticed. The second brand made three moves that each sat inside the range a buyer signs off without escalating, and no shopper built a story around any of them. That is the real cost of waiting. It is not only the margin you gave away while you waited, though you gave that away too. It is that waiting converts a routine commercial action into an event that needs a business case, a negotiation and a defence.

What to have ready before you ask

The conversation goes better when you arrive with the movement rather than the conclusion. Which inputs moved, by how much on your own contracts, over what period, and what you have already taken out on your own side of the bill before asking the channel to carry the rest. A brand that has already worked its packaging and freight lines is asking for a smaller number and is visibly not asking first. A brand that opens with the increase and has done nothing internally is asking to be told no.

Then name the next review date in the same meeting. Price is not something you settle once. It is something you revisit, and saying so out loud is what turns the next move from a shock into a scheduled item.

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FAQ

Quick answers.

Look at the trend of the gap between your landed cost per sellable unit and your net realisation per unit on the same SKU, not the level. A gap that narrows for a second month running is worth raising in a meeting, and one that has been narrowing since the last cost sheet refresh is a decision you have already missed.
Both, in sequence. An increase taken only on list is routinely absorbed back into schemes and deductions, so realisation barely moves and the team concludes pricing does not work. Decide what you want net realisation to be first, then work out which combination of list, trade terms and promotion depth gets you there.
It is not a date question, it is a position question. Festive gives you growing volume to absorb the move, but it is also when the channel is most loaded and most price sensitive. Moving in the middle of a loading window turns a pricing conversation into a claims conversation.
Then you are choosing between holding with them and finding the margin elsewhere, or moving alone and testing whether the shopper was really deciding on that gap. Either is defensible. What is not defensible is deferring the decision without naming where the offset comes from in the meantime.

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