News · via Storyboard18

Festive buyers plan for weeks, then buy in 22 seconds

Returning shoppers completed jewellery purchases in an average of 22 seconds on GoKwik's Kwik Pass, while 49 percent of festive buyers start researching 15 or more days ahead. The decision window is long. The checkout is not.

The signal
  • GoKwik measured a 22 second average jewellery checkout for returning Kwik Pass shoppers on Akshaya Tritiya, about three times faster than traditional checkout.
  • Datum Intelligence forecasts quick commerce at almost 16 percent of festive spending, Rs 24,000 crore, against festive ecommerce GMV of Rs 1.5 to 1.55 lakh crore.
  • That 16 percent is a forecast and sits level with the 16 to 17 percent full year e-retail share reported in August, while festive ad rates climb 30 to 50 percent.
  • No sample size or methodology is disclosed for any figure, and several come from vendors that sell into the behaviour being described.

Storyboard18 published a set of festive commerce figures on 21 September 2026, drawn from parties with very different standing. Read the attribution before the number.

GoKwik, which sells the checkout layer, says returning shoppers using Kwik Pass completed jewellery purchases in an average of 22 seconds, measured on Akshaya Tritiya data and put at about three times faster than traditional checkout. Its own network data puts the festive lift in average order value at 14.7 percent against baseline periods, and 83 percent of WhatsApp GMV in the October to December window as coming from new customers. Redseer counted more than 90 million online customers last festive season at an average spend of about Rs 7,000.

Datum Intelligence forecasts quick commerce taking almost 16 percent of festive spending, Rs 24,000 crore, against festive ecommerce GMV of Rs 1.5 to 1.55 lakh crore, up 25 to 29 percent on a Rs 1.2 lakh crore base. That 16 percent is a forecast, not a measured result, and it sits level with the 16 to 17 percent of Indian e-retail GMV reported in August, when festive ad rates on those same platforms were running 30 to 50 percent higher. The price of the shelf is moving faster than the share of the basket.

Two further numbers carry no named study. An estimated 65 to 80 percent of festive conversions touch more than one surface, and 20 to 35 percent go uncredited because the journey crosses devices. Separately, 74 percent of shoppers said they bought following a creator suggestion, 49 percent research 15 or more days ahead, and 50 percent buy within three to seven days of seeing an ad.

No sample size or methodology is disclosed anywhere in the reporting, and the vendors quoted sell into the behaviour they describe. Treat all of it as direction, not measurement.

The operator reading is about where the friction actually sits. If half your buyers deliberate for a fortnight and then convert in seconds, the money is not in the last click. It is in being present and consistent across the research window, and in a checkout that does not reopen a decision already made. Audit your address, payment and OTP steps before you audit your bids.

Source

Zane’s analysis draws on original reporting by Storyboard18. Read the original report.

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